Sisters Folk Festival Frequently Asked Questions
Q: Will I be able to purchase tickets at the gate?
A: No, and in fact some tickets are already sold out or are VERY close to selling out. Purchase tickets ASAP at www.AftonTickets.com/SFF2021.
Q: Where do I get my wristband?
A: Patrons can check in at the box office located at the Village Green.
Q: When can I get my wristband?
A: Box office hours are Friday, Oct. 1 from 1:00 to 10:15 PM; Saturday, Oct. 2 from 11 AM to 10:30 PM; and Sunday, Oct. 3 from 9:30 AM to 2:30 PM.
Q: Do I need a wristband for my child?
A: Children age 5 and under who don’t need their own seat do not require a festival wristband. Discounted youth wristbands are available for ages 6-17.
Q: I can’t come but it’s past the refund date. Can I carry my tickets over to 2022?
A: Unfortunately we are unable to carry tickets to a future festival. You are welcome to resell or transfer the tickets yourself. Changes can be made through your account at www.aftontickets.com.
Q: Where is parking located?
A: Sisters is a super walkable town and all seven venues are located with a few block radius. There is free parking along all city streets and overflow parking is available at the Sisters School District Building, 525 E. Cascade Ave.
Q: Is there food at the festival?
A: Yes, we have food vendors at the Sisters Art Works and Village Green venues and our partners at Oliver Lemon’s, The Belfry, The Open Door and Depot Sisters will all have food available for purchase at their venues.
Q: Can I bring in my own food?
A: Yes, outside food and non-alcoholic beverages may be brought into the venue.
Q: Is alcohol available at any of the venues?
A: Yes, SFF operates three bars at the Sisters Art Works, Village Green and Oliver Lemon’s venues, selling Deschutes Brewing beer, Bend Cider and a selection of wines. The four private venues will also be selling their own choice of alcoholic beverages.
Q: Can I bring my dog?
A: Properly trained service animals under the care and supervision of their owners are permitted in the venues, but this does not include emotional support animals, therapy animals, companion animals, or pets. Owners should be able to describe the service that the animal performs and the training it has received; no one will inquire about the nature of an owner’s disability or medical condition. The animal must remain by the handler’s side at all times, harnessed, leashed, or tethered, unless these devices interfere with the animal’s work or the individual’s disability, in which case the animal should be controlled through voice, signal, or other effective methods. Anyone bringing an animal is responsible and liable for any damage or injury caused by the animal, and the owner or someone accompanying the service animal is responsible for bagging and disposing of solid waste.
Q: What if it rains?
A: The show will go on! Our three largest venues are tented. We recommend dressing in layers, ready for a variety of weather events.
Q: Is the event accessible?
A: Yes, all of our venues are accessible. A few of the venues are on grass and the ground may be uneven. We have venue volunteers ready to assist at all 7 venues.
Q: Do I need to bring my own chair?
A: No, chairs will be provided at all seated venues and outside chairs are not permitted.
Q: Are festival posters available for sale?
A: They sure are! Pick one up at the festival merch booth located at the Village Green venue, along with t-shirts, hoodies, koozies, stickers and more.
Q: Will seating be socially distanced?
A: No, but we have reduced capacity at each of the seven venues to 75%, allowing the rows to be spaced a bit farther apart. There will also be more standing room at the back of the larger tented venues.
Q: How do I provide proof of vaccination?
A: You will need to show valid photo ID and either your original vaccination card, a legible photo the card on phone or present proof on a digital app with verifiable QR code, such as ClearPass. Recognizing that most children under age 16 will not have a photo ID, we request that they are accompanied by a parent or guardian at check-in.
Q: What if I only have one of my shots?
A: All attendees must have received one dose of the Johnson & Johnson vaccine, or have finished BOTH courses of the Moderna or Pfizer vaccine, by no later than September 17, 2021.
Q: I already had COVID and have natural immunity. Can you make an exception?
A: No, there is no easily verifiable way to demonstrate natural immunity.
Q: What is the COVID policy for kids too young to be vaccinated?
A: Children age 4-11 and under will be required to wear a mask at all times inside SFF venues.
Q: Will I have to wear a mask even though I’m vaccinated?
A: Yes, Oregon currently has an indoor and outdoor mask mandate in place. Masks must be worn outdoors when 6’ of spacing can’t be maintained between people from different households.
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